Privacy Policy | travyanistaya-svekla.com

1. Introduction

Welcome to Travyanistaya-Svekla.com ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website, products, and services.

By using our website, you consent to the data practices described in this policy. Please take a moment to read through this policy to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number, postal address)
Account information (username, password)
Payment information (credit card details, billing address)
Service information (details about repair services requested)
Communications (emails, chat messages, phone calls)

2.2 Usage Information

We automatically collect certain information about your interaction with our website, including:

Device information (browser type, operating system, device type)
Log information (IP address, access times, pages viewed)
Location information (general location based on IP address)
Cookie data (see our Cookie Policy for details)

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process and fulfill repair requests
To communicate with you about our services
To send you marketing communications (with your consent)
To respond to your inquiries and provide customer support
To detect, investigate, and prevent fraudulent transactions and other illegal activities
To comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

Service providers who perform services on our behalf
Professional advisers (lawyers, accountants, insurers)
Law enforcement or government authorities when required by law
Business partners with your consent

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have certain rights regarding your personal data, including:

Right to access your personal data
Right to rectification of inaccurate or incomplete data
Right to erasure (the "right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights in relation to automated decision making and profiling

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Travyanistaya-Svekla.com
123 Repair Street
London, UK
SW1A 1AA

Email: [email protected]

Phone: +44 20 1234 5678